Zone 1: Truth, Disinformation, and Propaganda

Bibbs’s article discusses how technology rapidly disseminates information, including misinformation about public health (COVID-19) and social issues (racial violence). It highlights social workers’ responsibility to help clients critically interpret online information. Technology can distort truth and influence public understanding—exactly what Zone 1 warns about.

Craig et al.’s (2021) article emphasizes the provision of accurate, evidence-based CBT interventions to LGBTQ+ youth online. This aligns with Zone 1 because clinicians must ensure that the information, psychoeducation, and coping strategies delivered via telehealth are truthful, scientifically supported, and free of misinformation that could harm vulnerable youth.

Zone 2: Addiction and the Dopamine Economy

The Bibbs notes technology’s profound impact on human behavior, social connection, and psychological well-being. Discussions of social media’s rapid pace, emotional impact, and effects on attention mirror concerns about tech dependence. The article acknowledges increased distraction, emotional overwhelm, and potential overuse—core parts of Zone 2.

While not the central focus, Craig’s article indirectly addresses the risk of technology overuse among LGBTQ+ youth, such as online social communities and Zoom sessions. Clinicians are mindful of encouraging healthy engagement with online platforms and supporting balance to avoid overreliance on digital interactions for social or emotional fulfillment.

Zone 3: Economic and Asset Inequalities

Multiple sections describe how digital access is unequal. Bibb’s article explicitly points out how disenfranchised populations often lack access to devices or the internet. Technology can heighten economic gaps, and tech can restrict or expand access to services. This directly reflects Zone 3’s concerns about tech worsening economic inequality.

Telehealth adaptation highlights inequities in access to services. Some LGBTQ+ youth may lack internet access, devices, or private spaces for therapy, reflecting Zone 3 concerns. Craig addresses this by designing interventions that are mobile-friendly and accessible even to young people in rural or remote areas.

Zone 6: Data Control and Monetization

Bibbs’s article questions who owns client data, how agencies use it, and the risks of data sharing across institutions. It emphasizes that social workers must understand data collection practices, data privacy, and the potential for client data to be monetized or misused. These concerns match Zone 6’s focus on ethical data management and transparency.

Craig’s article emphasizes secure handling of participant information, including electronic workbooks and online communication. Clinicians must maintain control over sensitive data, ensure ethical storage, and protect young people from unauthorized access or commercialization of personal information.

References:

Bibbs, Tonya D., et al. “Constructing the Future of Social Work Tech: Habits of Mind with the Ethical OS.” Social Work Education, vol. 23, no. 1, Spring 2023, pp. 132–147. DOI: 10.18060/24978.

Craig, Shelley L., et al. “Adapting Clinical Skills to Telehealth: Applications of Affirmative Cognitive‑Behavioral Therapy with LGBTQ+ Youth.” Clinical Social Work Journal, vol. 49, no. 4, 2021, pp. 471–483.