Why did you choose this example?

I  chose the example of the clinical social worker in a private practice who communicated with a few of her clients via text message and/or email. This example, I would assume, is an easy entanglement that can occur to anyone if they are not careful. In today’s society, it would be common for clients to prefer online communication or text, especially as a way to form quick communication in the time of crisis.

What is your assessment of the situation Reamer outlines?

In my assessment, I found that boundary issues, despite the original intent, may unintentionally lead to an uncomfortable situation. The balance between having empathy and ethical standards, but being practical about it is a fine line we all have to cross. While it is acceptable to communicate with clients via text for scheduling, it is not acceptable for professional boundaries to be blurred outside of office hours. Likewise, I could imagine that this behavior would lead to burnout.

What do you think should be the remedy or response?

A remedy to this dilemma would be for the social worker to have clear policies in regards to electronic communication. This policy should include topics of discussion, clear office hours, and possibly an alternative way to contact in time of crisis. I would even suggest to have an online platform instead of a personal phone, so that the boundary is clear and can be respected on both sides.

Pick one of the boundary dynamics Reamer discusses and answer these questions:

Explain why you selected this dynamic.

I selected the dynamic of Emotional and Dependency Needs because it showcases the weaknesses in our humanity personally and professionally. For example, Reamer mentions that unresolved issues such as childhood trauma or financial problems can cause a social worker to seek emotional support from their clients (Reamer, 2021, p.382). With a natural desire to connect and share stories to build trust, I can see how easy it would be to let too much out, evidently blurring the lines.

Do you know of examples where this dynamic has occurred in a professional Relationship?

I personally do not know of an example of this dynamic, nor has anyone I know experienced it. However, I have watched enough shows to know that this is a common way for unprofessional relationships to start. It is very interesting how trauma bonding, in particular,  can blur the lines of relationships really quickly. Almost as if your professional role/title is thrown out of the window when someone comes to a realization of just how human you are.

Find one additional article (peer reviewed) that discusses this dynamic and explain

What you learned from the article?

In this article, I learned about how important it is for social workers to hold space and to be self-aware of their own emotional needs in order to be successful in setting boundaries. Something I found interesting was that the author noted that it is important to seek support through supervision, peer support, and professional counseling (Balancing emotional and professional demands in Social Work, 2024). Overall there is no denial in our humanity as social workers, but rather, a healthy and professional alternative, so we are still able to heal personally, while attending the needs of others. 

Reamer suggests developing a social media policy and sharing it with clients.What do you think of this strategy?

I believe that the strategy of developing a social media policy and sharing it with clients is a good, and proactive strategy. You are setting the boundaries ahead of time, that way it is easier to tell if lines have been crossed along the way. Similarly, it creates a professional agreement on both parties to acknowledge the rules. 

What are some things you think would be included in a social media policy?

An effective social media policy, like Reamer suggested, should include if both parties can even follow each other online (Reamer, 2021, p.387). Likewise, how communication should be handled outside of office hours and the risks and consequences of such actions. 

How effective or ineffective do you think this strategy would be and why?

This strategy is effective because it clearly defines the boundaries, and like stated before, sets the tone. Therefore, I believe it is easier to distinguish if someone has crossed the line or not, because the rules are clearly stated. I do want to disclaim that the effectiveness evidently will depend on how consistent the boundary is upheld. 

 

References:

Balancing emotional and professional demands in Social Work. Tripod Partners. (2024, August 27). https://www.tripodpartners.com/career-advice/social-work/how-to-balance-emotional-and-professional-demands-in-social-work/#:~:text=Balancing%20emotional%20and%20professional%20demands%20in%20social%20work%20is%20essential,can%20navigate%20these%20demands%20successfully. 

Reamer, F. G. (2021). Social work boundary issues in the digital age: Reflections of an ethics expert. Journal of Social Work Values and Ethics, 18(1), 376–391.